Terms of Service

Effective Date: January 17, 2025
Last Updated: January 17, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and GEO Tracker Pro ("Company," "we," "us," or "our") governing your access to and use of geotrackerpro.app and any related services, features, content, or applications (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

IMPORTANT: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please read Section 17 carefully.

2. Description of Service

GEO Tracker Pro is a Software-as-a-Service (SaaS) platform that provides AI visibility tracking and Generative Engine Optimization (GEO) services. Our Service allows you to:

  • Track brand mentions across AI models including ChatGPT, Claude, Gemini, and Perplexity
  • Monitor mention frequency, position, sentiment, and citation rates
  • Analyze GEO scores and receive optimization recommendations
  • Track competitor mentions and comparative positioning
  • Generate AI-optimized content using our proprietary frameworks
  • Access analytics, reports, and insights about your AI visibility

The Service is provided on a subscription basis with various tiers (Free, Starter, Pro, Enterprise), each with different features, limits, and pricing.

3. Account Registration and Security

3.1 Registration Requirements

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Be at least 18 years of age or the age of majority in your jurisdiction
  • Have the legal capacity to enter into these Terms
  • Not impersonate any person or entity or misrepresent your affiliation

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that you log out from your account at the end of each session

We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at our sole discretion. You may terminate your account at any time through your account settings or by contacting us.

4. Subscription Plans and Payments

4.1 Subscription Tiers

We offer the following subscription tiers:

  • Free: 5 keywords, 1 project, weekly tracking, 30-day history
  • Starter ($29/month or $278/year): 50 keywords, 3 projects, daily tracking, 90-day history
  • Pro ($99/month or $950/year): 150 keywords, 10 projects, hourly tracking, 365-day history, API access
  • Enterprise ($399/month or $3,830/year): 200 keywords and unlimited projects, real-time tracking, unlimited history, white-label reports

4.2 Billing and Payment

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payment is processed through our third-party payment processor (Stripe)
  • You authorize us to charge your payment method for the applicable fees
  • All fees are non-refundable except as required by law or as expressly stated in these Terms
  • Annual subscriptions receive a 20% discount compared to monthly billing

4.3 Price Changes

We may change our pricing at any time. For existing subscribers, price changes will take effect at the start of the next billing cycle after we provide you with notice. We will provide at least 30 days' notice of any price increase.

4.4 Early Access Pricing Lock

Subscribers who sign up during our early access period will lock in their current rate indefinitely, provided their subscription remains active and in good standing. This pricing guarantee applies to the specific plan tier you subscribe to and does not transfer to other plan tiers if you upgrade or downgrade.

4.5 Free Trial

We may offer a 14-day free trial for paid plans. We will charge your payment method at the end of the trial period unless you cancel before the trial ends. You may cancel at any time during the trial period without being charged.

4.6 Cancellation and Refunds

  • You may cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of the current billing period
  • You will retain access to paid features until the end of the current billing period
  • No refunds will be provided for partial billing periods, except as required by law
  • If you cancel during a free trial, you will not be charged

4.7 Taxes

All fees are exclusive of applicable taxes (including sales tax, VAT, GST). You are responsible for paying all taxes associated with your purchase. We will collect applicable taxes where required by law.

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. Specifically, you agree to:

  • Use the Service to track your own brands, products, or services
  • Track competitors for legitimate competitive intelligence purposes
  • Comply with all applicable local, state, national, and international laws
  • Respect the intellectual property rights of others

5.2 Prohibited Conduct

You agree NOT to:

  • Use the Service to track individuals for surveillance or harassment
  • Violate any applicable laws, regulations, or third-party rights
  • Reverse engineer, decompile, or disassemble any portion of the Service
  • Attempt to gain unauthorized access to the Service or related systems
  • Use automated scripts, bots, or scrapers to access the Service
  • Interfere with or disrupt the Service or servers/networks connected to the Service
  • Transmit viruses, malware, or other malicious code
  • Impersonate another person or entity
  • Collect or harvest personal information from other users
  • Use the Service for any illegal, harmful, or abusive purpose
  • Resell, sublicense, or redistribute the Service without our written permission
  • Remove, obscure, or alter any legal notices displayed in the Service
  • Create derivative works based on the Service
  • Exceed the usage limits of your subscription tier

5.3 Content Restrictions

When using our Service, you may not upload, input, or track content that:

  • Infringes intellectual property rights
  • Violates privacy or publicity rights
  • Is defamatory, obscene, pornographic, or abusive
  • Contains malware or viruses
  • Promotes illegal activity
  • Violates any applicable laws or regulations

5.4 Enforcement

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund. We reserve the right to investigate and take appropriate legal action against anyone who violates this policy.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service and all content, features, and functionality (including but not limited to software, text, graphics, logos, images, algorithms, data compilations, and the AVO Framework™) are owned by GEO Tracker Pro and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service strictly in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any portion of the Service without our express written permission.

6.2 Your Content

You retain ownership of all content you submit, upload, or input into the Service ("Your Content"), including keywords, queries, brand names, and related data. By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to:

  • Use, store, and process Your Content to provide the Service
  • Create aggregated, anonymized data for analytics and improvement purposes
  • Display Your Content back to you within the Service

You represent and warrant that you own or have the necessary rights to Your Content and that Your Content does not violate any third-party rights or applicable laws.

6.3 Feedback

If you provide us with any feedback, suggestions, or ideas about the Service ("Feedback"), you grant us the right to use such Feedback without any restriction or compensation to you. We may incorporate Feedback into the Service without any obligation to you.

6.4 Trademarks

"GEO Tracker Pro," the GEO Tracker Pro logo, "AVO Framework," and other marks are trademarks of GEO Tracker Pro. You may not use our trademarks without our prior written permission.

7. Third-Party Services and AI Models

7.1 Third-Party Dependencies

Our Service relies on third-party AI models (ChatGPT, Claude, Gemini, Perplexity) and other services. We query these AI models on your behalf to provide tracking and analytics. By using our Service, you acknowledge and agree that:

  • We do not control or guarantee the availability, accuracy, or performance of third-party AI models
  • The responses from AI models are provided "as is" and may contain errors or inaccuracies
  • We are not responsible for any decisions you make based on AI-generated responses
  • Third-party AI providers may change their services, terms, or availability at any time

7.2 Third-Party Terms

Your use of the Service may be subject to the terms of service and privacy policies of third-party AI providers. You are responsible for complying with all applicable third-party terms.

7.3 Service Changes

We reserve the right to add, modify, or remove support for any AI models or third-party services at any time without prior notice if necessary due to technical, legal, or business reasons.

8. Data and Privacy

Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.

You are responsible for ensuring that any data you submit to the Service complies with applicable privacy and data protection laws, including GDPR, CCPA, and other regulations.

9. Disclaimers and Limitations

9.1 No Guarantees

We provide the Service on an "as is" and "as available" basis. While we strive for accuracy and reliability, we make no guarantees about:

  • The accuracy, completeness, or reliability of tracking data or AI responses
  • The effectiveness of GEO optimization recommendations
  • Improvements in AI visibility or ranking as a result of using the Service
  • Uninterrupted or error-free operation of the Service

9.2 Warranty Disclaimer

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

9.3 Professional Advice Disclaimer

The Service provides informational and analytical tools only. It does not constitute professional advice (legal, financial, marketing, or otherwise). You should consult with appropriate professionals before making business decisions based on data from the Service.

9.4 AI Limitations

AI models and their responses are inherently unpredictable and can change without notice. We do not control AI model behavior, training data, or outputs. Rankings, mentions, and sentiment detected by the Service are subject to the limitations and biases of the underlying AI models.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GEO TRACKER PRO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • DAMAGES RESULTING FROM YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SERVICE
  • DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
  • DAMAGES RESULTING FROM THIRD-PARTY CONDUCT OR CONTENT ON THE SERVICE
  • DAMAGES RELATED TO AI MODEL OUTPUTS OR DECISIONS BASED THEREON

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

11. Indemnification

You agree to indemnify, defend, and hold harmless GEO Tracker Pro, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:

  • Your use of or access to the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Your Content or data submitted to the Service
  • Your violation of any applicable laws or regulations

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

12. Service Availability and Modifications

12.1 Service Availability

We strive to maintain high availability but do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable due to:

  • Scheduled or emergency maintenance
  • Technical issues or failures
  • Third-party service disruptions
  • Force majeure events

12.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

12.3 Feature Changes

Features, functionality, and subscription plan details may change over time. We will provide reasonable notice of material changes to existing subscribers. Continued use of the Service after such changes constitutes acceptance of the modified Service.

13. Confidentiality

You acknowledge that the Service, including our algorithms, methodologies (such as the AVO Framework™), proprietary scoring systems, and technical implementation, contains confidential and proprietary information. You agree not to disclose such confidential information to any third party without our prior written consent.

14. Export Control

The Service may be subject to U.S. export control laws and regulations. You agree to comply with all applicable export and re-export control laws and regulations. You represent that you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services.

15. Term and Termination

15.1 Term

These Terms commence when you first access the Service and continue until terminated by either party as described below.

15.2 Termination by You

You may terminate your account at any time by canceling your subscription through your account settings or by contacting us.

15.3 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • Extended periods of inactivity
  • At our sole discretion

15.4 Effect of Termination

Upon termination:

  • Your right to access and use the Service will immediately cease
  • We may delete your account and data in accordance with our data retention policies
  • You remain liable for all fees incurred prior to termination
  • Sections that by their nature should survive termination will survive (including intellectual property provisions, disclaimers, limitations of liability, and dispute resolution)

15.5 Data Retrieval

You may export your data through the Service before termination. After termination, we have no obligation to maintain or provide your data. We may delete your data in accordance with our retention policies.

16. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Delaware, and you consent to personal jurisdiction in such courts.

17. Dispute Resolution and Arbitration

17.1 Mandatory Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for disputes that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration rather than in court. Arbitration uses a neutral arbitrator instead of a judge or jury and is subject to very limited review by courts.

17.2 Arbitration Rules

The arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be conducted in English. The arbitrator's decision will be final and binding.

17.3 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

17.4 Opt-Out

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to support@geotrackerpro.app with the subject line "Arbitration Opt-Out" and including your name, email address, and a clear statement that you wish to opt out of arbitration.

17.5 Exceptions

Either party may seek injunctive or other equitable relief in court to prevent infringement of intellectual property rights or confidential information.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GEO Tracker Pro regarding the Service and supersede all prior agreements and understandings.

18.2 Amendments

We may modify these Terms at any time by posting the updated Terms on this page. We will update the "Last Updated" date at the top. Material changes will be notified via email or prominent notice on the Service. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

18.3 Waiver

Our failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by us.

18.4 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms without restriction. Any attempted assignment in violation of this section is void.

18.6 Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

18.7 No Agency

No agency, partnership, joint venture, or employment relationship is created between you and GEO Tracker Pro as a result of these Terms or your use of the Service.

18.8 Notices

All notices to you will be provided by email to the address associated with your account or by posting on the Service. You may provide notice to us at support@geotrackerpro.app or by mail to the address provided in Section 19.

18.9 Interpretation

Headings are for convenience only and do not affect interpretation. Words in the singular include the plural and vice versa. "Including" means "including without limitation."

19. Contact Information

If you have questions about these Terms, please contact us:

GEO Tracker Pro

Email: support@geotrackerpro.app

Legal: legal@geotrackerpro.app

For legal inquiries or notices, please use the legal@ email address.

Acknowledgment: By creating an account or using GEO Tracker Pro, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these Terms, you must not access or use the Service.